Bohnet-Joschko S., Nelson E. C., Zippel C., Morgan T. S., Øvretveit J. (2019). How social business innovates health care: two cases of social value creation leading to high-quality services. Journal of Public Health. Link
Health systems worldwide are experiencing increasing cost-cutting pressures with more intense competition and rising customer requirements. We aimed to find out and compare the characteristics and successes of two different sustainable business cases in healthcare delivery from an innovation-driven, organizational perspective. The two business models operate successfully, but pursue different approaches to healthcare innovation.